WE HAVE MANY SUPPORT OPTIONS

3Get our response in 2 hours or less.

You can also email us at info @ intelliplans .com // Need Remote Support? Windows or Mac

WE'RE AVAILABLE 24/7

Sales: (850) 320-8171
24/7 Phone Support: (850) 549-2282 | (480) 624-2500
Customer Service | Contact Form | Email

CMS Upgrade and Roadmap

Support Lifecycle Process

Products reach the end of their Product Life Cycle for a variety of reasons. Factors may include parts or repair resource availability, technology innovation, or the products are no longer economically feasible to continue support. Developer sets retirement dates for legacy products by taking all of these factors into consideration.

Developer recognizes that support-milestone announcements (when a product reaches "End of Build," "End of Contract," or "End of Service") may prompt companies to evaluate their current business environment, including their device and support solutions roadmap. With that in mind, we have developed this website section to help customers manage their roadmap transitions, and to provide a clearer understanding of the assistance INTELLIPLANS can offer – including assistance in migration to alternative INTELLIPLANS products and solutions.

Support Lifecycle Definitions

Current Products: This refers to products currently manufactured and sold by Developer. These products are fully supported.

Retiring Products: This refers to products that have entered into their last year of development. These products can still be purchased and are still fully supported.

End-of-Build or EOB: This refers to products that are no longer developed by Developer.

End-of-Service or EOS: This refers to products for which Developer is no longer able to provide Technical or Maintenance service, due to a variety of reasons.

CMS
Version
Available Support End of Life Upgrade Type Notes Latest Release
Bugs Security
1.5 No No No Sept 2012 Migration to 2.5 Plan to migrate to 2.5 now EOL at 1.5.26
1.6 No No No Aug 2011 One-click to 2.5 Upgrade to 2.5 now 1.6.6
1.7 No No No Feb 2012 One-click to 2.5 Upgrade to 2.5 now 1.7.5
2.5 Yes Yes Yes Dec 31, 2014 One-click core to 3.x Start planning for an upgrade to 3.3.1 2.5.22
3.0 No No No May 2013 One-click to 3.1 You should use the one click upgrade 3.0.4
3.1 No No No Dec 2013 One-click to 3.2 You should use the one click upgrade 3.1.6
3.2 Yes Yes Yes Oct 2014 One-click to 3.3 You should upgrade your server's PHP to 5.3.10
or greater and upgrade to 3.3
3.2.4
3.3 Yes Yes Yes 3.4 release One-click Recommended for all new installs 3.4.8
3.4 July 2014 - - 3.5 release One-click Recommended for all new installs 3.4.8
3.5 Sept 2014 - - 3.6 release One-click Recommended for all new installs 3.4.8
... ... ... ... ... ... ... ...
3.11 (Autumn 2015) - - Oct 2017 One-click Estimated EOL and last minor release.  
4.0 2016 - -        

2017 STATS

77

FINISHED PROJECTS

29,000

LINES OF CODE THIS MONTH

3,100

TOTAL WORKING HOURS TO DATE

19

TESTIMONIALS RECEIVED
TOP