FAQ
1. What are the advantages of purchasing a website template?2. Do you provide any scripts with your templates or could you do some custom programming?The major advantage is price: You get a high quality design for just $20-$70. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality.
3. What do I receive when I order a template from INTELLIPLANS?Our templates do not include any additional scripts. Newsletter subscriptions, search fields, forums, image galleries (in HTML versions of Flash products) are inactive. If you need any customization, simply contact us for a free quote. If you are not sure that the element you're interested in is active please contact our Support Chat for clarification.
4. What is INTELLIPLANS clipart library?After you complete the payment via our secure form you will receive a confirmation email with link(s) to download .zip(s). The .zip file(s) contain the following: PSD file(s), HTML file(s), fonts and advanced clipart library.
You will need unzipping software to open the .zip archive. Windows users may visit www.WinZip.com. Mac users may visit www.StuffIt.com.
5. In what formats are your templates available?It is a selection of elements that may be helpful during creation of websites using our templates.
Elements included (quantity is approximate):
- Arrows: 25 items
- Bullets: 10 items
- Buttons: 15 items
- Icons: 15 items
- Logos: 25 items
- Windows for content (ie. News box. etc.): 3 items
- Other elements: 100 items
All these elements are provided in Photoshop .psd files in external layers. This makes it easier to insert clipart library images into your designs based on our website templates.
Website templates are available in Photoshop and HTML formats. Fonts are included with Photoshop file. In most templates HTML is compatible with Adobe® GoLive®, Macromedia Dreamweaver® and Microsoft Frontpage®.
6. What am I allowed and not allowed to do with the templates?
You may:
- Build a website using the template in any way you like.
You may not:
- Resell or redistribute templates (like we do).
- Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
- Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)
7. What is the difference between unique and non-unique purchase?
- Non-unique purchase: Non-exclusive purchase means that other people can buy the template you have chosen some time later.
- Unique purchase: Exclusive purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.
8. If I buy a template at the exclusive price does this allow me to resell that template unlimited times?
No.
9. Is it reasonable to make unique purchase of template that was already purchased before?
10. Is the license a one-time fee payment?Yes. Because there is very small chance that you will find the same design on the net. There are more than 3,000,000,000 webpages online now according to statistics on www.google.com.
11. Is it possible to buy the particular image from the template?Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.
12. Is it possible for me to pay one price and have access to all downloads for a certain amount of time?No. According to our Terms and Conditions we never sell the images separately from templates (as well as the templates separately from the images).
13. I would like to make payment by company check. Is that possible?Sorry, we do not provide membership based services. "Membership" sales of website templates is a form of market "dumping." We object to distortion of the market through deliberate destruction of the value of the designers' work. We welcome competition at price points; we rebel against a market practice that is fundamentally dishonest regarding its intentions and results. We deliberately limit the circulation of our templates in order to maintain their uniqueness on the Internet. Membership-based template "dumpers" make some strange claims. Among them: that their customers only download the few that they are actually interested in, leaving the larger collection untouched. Common sense upsets this claim.
14. Is there any return policy?Yes, you can send check or money order, payable to: INTELLIPLANS, Inc.
INTELLIPLANS, Inc.
18459 Pines Blvd.
Suite 337
Pembroke Pines, FL 33029
15. I ordered a template but haven't received the download information.No. Since INTELLIPLANS is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any product or service on our site. Please make sure that you've carefully read 'sources available' section.
16. I was billed twice - I received 2 email from merchantIn this case please contact us with your receipt number, template number and order date.
17. Is it possible to reactivate my download link if it was deactivated after 3 days?Make sure that these charges have different order IDs, which shows that you placed the order twice. If it is so, contact us.
18. I would like to purchase a template, but it is not available on the site anymore.Yes. Please contact us and they will reactivate your link.
19. How can I modify a template to suit my particular website?The template has been sold out for exclusive price. Look for similar templates in our collection!
20. Are your templates Microsoft FrontPage compatible?Please visit our Online Help Center to obtain detailed instructions on editing.
21. What is Adobe Photoshop?Most of templates come with HTML that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the 'sources available' field in the template preview window.
NOTE: We do not provide Macromedia Dreamweaver .DWT files, Adobe GoLive .SITE files and Frontpage Extensions
22. What software do you recommend for making HTML?Adobe Photoshop is the world's most popular graphics editing package. You can find more info about Photoshop and download a free trial version at Adobe website.
23. How can I modify flash portion of the template?We think that Macromedia Dreamweaver is the best.
24. When I try to open the flash fla file, I get an error Unexpected file format.You need to use Macromedia FlashTM to edit animated part of the template. Please visit the site of the developer: http://www.macromedia.com/software/
25. Can I edit flash template in Swish?This means that .fla file is incompatible with your Flash version. Please install Flash MX2004 or Flash 8 (check the software requirements to the template) to edit this file.
26. Can I change the pictures on the flash animated website and put my own pictures instead?No. Our flash templates can be edited in Macromedia Flash only.
Yes, you can.
27. What is the best place to find photos/images for modification of my template?
28. I was wondering if you could give me the contact info for a particular designer?We recommend you to purchase images from www.gettyimages.com.
29. Is it possible to use your templates to develop websites for my customers?Sorry, our corporate policy prohibits direct contacts with our designers.
30. Can I put low resolution thumbnails of templates on my website for my clients to choose designs?Yes. It is perfect for designers who want to offer their customers a high-quality design and also save time and money. Mind that when you purchase the template with oridnary or exclusive licence you're entitled to create only one project (one domain name).
31. Are the bonuses included with the package?Yes, of course.
32. Will INTELLIPLANS help me to edit my template?You only get a clipart library and fonts collection together with the package. All other bonuses are given in form of memberships. You need to browse the collections to download the items.
33. Will INTELLIPLANS help me to install my template?INTELLIPLANS offers you a variety of sources to help you with your template. Use our comprehensive Online Help Center to get the basic knowledge about your template. You can also contact us for a free no obligation quote on editing or redesigning any website template you find.
34. Do you provide Macromedia Dreamweaver .DWT files, Adobe GoLive .SITE files and Frontpage Extensions?Some of our products like Joomla Templates, WordPress Templates, Magento Templates, VirtueMart Templates, osCommerce templates, Zen Cart templates, etc., require installation to operate. Installation services are not included in the package price. We can definitely install your template for you for a small fee, simply contact us.
35. Are your templates compatible with any CMS?No. We provide you only plain HTML files.
36. Is it possible that INTELLIPLANS will contact my client which website I made from INTELLIPLANS's website template?We do not guarantee compatibility with any CMS. The only exception is PHP-Nuke Themes. They are 100% compatible with PHP-Nuke.
In the majority of cases, no, however our legal department checks licenses regularly. In case we won't find designer's contact information on the site which was made from the template of ours we will contact the owner of the site directly. We do this in order to deter scam artists and theives who buy one of our templates then resell them hundreds of times to various clients at a very low cost (since they only paid for it once).