We offer a 100% money-back guarantee within 60 days of payment on all contests except:
If you’ve decided to offer a guaranteed prize, you’re guaranteeing to the design community that you will choose a winner, so your contest will not be eligible for a refund.
*** offers a 100% money back guarantee on Design Contest project budgets (this excludes any posting or upgrade fees you've paid to *** when you launch your project). The only exception is where you've Committed / Guaranteed your project budget.
Don't like any of the designs?
Request a refund within 30 days of posting your project and we’ll refund 100% of your project budget no questions asked! Remember, we will keep your posting fees (normally around US$50) and any upgrade fees you've paid us (such as the private project or featured upgrade, transaction fees, etc.).
Committed / Guaranteed Contests
If you've Committed / Guaranteed your contest (or posted your contest before 20 May 2010) you will not be eligible for a 100% money back refund.