Published: Wednesday, August 29 2012 16:25
Get a Live Chat on your Website TODAY!
Know your visitor fully--name, e-mail, chat history, results, operating system, browser and language, geographic location, company...
ClickDesk allows you to save multiple phrases as shortcuts. These can be used to answer FAQs with a single click, saving you time.
ClickDesk connects with your email ticketing system
when you are offline, allowing your visitors to create tickets instantly. Alternatively, visitors can leave offline messages on your site and you can invite them back when you are online.
ClickDesk allows rich three-way conference between your agents and visitors. You can also transfer chats to other agents' mobile or desktop to help close leads or provide stellar support.
ClickDesk provides a highly secure communication interface. It prevents any malicious scripts or intrusions through the chat window.
ClickDesk allows your visitors and operators to chat in any language (Albanian to Vietnamese) and allows both parties to configure messages in their native language straight out of their chat window.
View real-time chat transcripts on the web and download them in Excel sheet format or have them emailed to you periodically (weekly/monthly) for quality control.
Customize your live chat widget
icon, size, color, theme, image, text, and its position (right, left, center, top, bottom) to match your website.